Description
Hesk is a PHP help desk software that runs with a MySQL database. It allows you to setup a ticket based support system (helpdesk) for your website.
Your customers are able to submit support tickets and the staff has a nice web based interface to reply to and manage tickets. Features include multiple staff logins, categories, powerful ticket search functions, easy-to-use web interface and more.
You can completely customize the look of the Hesk by editing header, footer and style files! Hesk can also be easily translated to any language!
Many users say they like this script because it is an easy to use, simple, secure and FREE alternative to commercial (read $200+) helpdesks. It also comes with a simple install script that takes care of database setup to help you get your helpdesk up and running with very little effort.
Hesk has been tested on servers under Linux, Windows and FreeBSD operating systems. It should work on any other server as long as it has a working PHP and MySQL installation with common functions.
Requirements
UNIX, Windows, FreeBSD server (or other with working PHP/MySQL)
Thanks to give a full description about the helpdesk software solution. It is very useful keep sharing.
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